Frequently Asked Questions

Please contact us if you have any queries or questions regarding Frequently Asked Questions

A full statement of terms and conditions will be provided once a tentative booking is requested.

Can I bring my dog to the ceremony?

Well behaved, leashed dogs are welcome at the ceremony and for photography only.

Agreement is at the discretion of Byrchendale.

How do I lock in my booking to confirm the date?

A $1,000 deposit paid in full is required within 2 weeks of a tentative booking to fully secure a Byrchendale booking. Please refer to Byrchendale Terms & Conditions for full details prior to confirming your booking.

Any cancellations need to be in written notification.

Can I BYO my own alcohol?
Alcohol is not permitted on site at Byrchendale

When is final payment due?

Guest numbers are to be confirmed no later than 3 weeks prior to your event.

Final payment is due 14 days prior to the event. This is non-negotiable.

In the event that full payment is not received 14 days prior to the hire date, Byrchendale reserves the right to cancel the booking. Your deposit is forfeited in this event.

Please refer to Byrchendale Terms and Conditions for full details.

What do I agree to by paying a deposit?

You agree to all Byrchendale Terms, Conditions, Fees & charges.

Can we leave cars overnight?

No, Byrchendale is a private property. Leaving vehicles overnight can also interfere with a next day booking.

All persons and vehicles must vacate the property at the end of the hire period. This includes all vendors and guests.

What transport is available?

Byrchendale has plenty of guest parking available.

Byrchendale suggests the hire of a bus for the convenience of guests. Please ensure your bus & guests arrive no earlier than the commencement hire time.

It is the responsibility of the client to ensure the bus arrives at least 30 mins prior to the conclusion of their hire time.

Byrchendale enjoys a secluded location making taxi transportation a less viable option.

Is there a security bond required?

A $500 deposit is required for all bookings 1 month prior to venue hire and is fully refundable after completion of the event within one week as per conditions.
Please refer to Byrchendale Terms and Conditions for full details.

Will I have setup/ pack down time?

Additional set-up and pack-up time is at the discretion of Byrchendale & will incur an additional fee.

Please note confetti & rice is not permitted. Fresh or dry rose petals are permitted.

Can I return for extra viewings prior to my set up time?

Please take your time at your initial viewing as Byrchendale is a private venue only open for initial viewings, if your relatives would like to view the venue please ensure they come with you on the initial viewing.